Halfords Customer Services 0843 455 0154.
Halfords first local store was established in Birmingham in 1892 by Frederick W. Rushbrooke, originally named Halfords Cycle Co Ltd. By 1910 a further 110 stores had opened throughout England. Glasgow was the location of the first store in Scotland, opened in 1934. Having traded for well over 100 years it is now the United Kingdom’s largest retailer of car and cycling products, and the leader in car repairs and servicing. Halfords’ head office is based in Redditch. The revenue generated for the group in 2013 was over £871m. Halfords was successfully floated on the London stock exchange in 2004.
Halfords retail sector now operates through both a nationwide network of 460 stores, and a website offering a comprehensive 30,000 different product lines, direct delivery and a collection from store service. In 2004 the website was the 2nd most viewed sports and fitness site in the UK. Halfords automotive sector offers private and fleet car servicing, repairs, and MOT’s throughout the UK.
Halfords is a leading participator in the UK Governments Cycle to Work initiative. The initiative promotes healthy exercise and carbon footprint reduction, by encouraging workers to leave their cars at home and cycle to work. Along with its own brand, Halfords stocks a wide range of bicycle brands including the UK’s top brands of Apollo, Boardman and Trax.
Halfords Contact Number 0843 455 0154.
Halfords stock an extensive product range. This includes, bike parts, accessories, clothing, satellite navigation equipment, car accessories and in-car technology. They also sell leisure goods such as, camping equipment and tents, travel goods, children’s car seats, and much more.
Halfords is committed to providing a high standard of customer service. Any Complaints received from online customers are dealt with via the Halfords customer services section detailed on the website. This contains all the contact information for customers who may have a query or need to make a complaint. Complaints from in-store customers should be made in the first instance to the store manager, and then if not resolved, via the Halfords Customer Services Department at Head Office. All of Complaints are thoroughly investigated before responding.
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Halfords Customer Services Department.