Santander Complaints

Santander Complaints.

Santander Customer Services.

Santander ComplaintsFounded in 1857 in Northern Spain, Santander has become a major international presence in the banking sector, with ten core markets in Europe and North and South America. With over 100 million customers and 14,400 branches, Santander has 187,000 employees.

One of the core markets is in the UK, which it entered in 2004, and has since become one of the country’s largest providers of mortgages and savings accounts, with deposits covered by the Financial Services Compensation Scheme. The household banking names of Abbey National, Bradford & Bingley, and Alliance & Leicester, have since been absorbed in to the Santander group.

The retail banking sector is key, offering services to personal, business and corporate customers. From current accounts to savings accounts, mortgages, loans and insurance, the bank aims to back this up with good Santander customer services, accessible through various means, the most prominent of which are their branches. According to their own service commitment leaflet, which can be found on their website, they are serious about service and putting their customers first.

It states that the Santander customer services teams at branches are now empowered to resolve issues right away, and they have improved their online staff information systems to enable questions to be answered more quickly. This should assist with customer’s Santander complaints. If unsure where the nearest branch is, the website contains a branch locator.

Another part of the Santander customer services are UK-based call centres, which together with email, offers another method to contact Santander complaints. The website lists different numbers to dial depending on the subject matter, including a specific number to make a new complaint.

Of course, keeping in line with the move to more technologically based ways to do business, Santander has introduced online banking and mobile app banking for its customers. Apart from checking account balances, paying bills, and the like, online banking gives you a secure platform to contact Santander customer services without exposing private bank details to more open platforms such as email. This is a useful way of contacting Santander complaints if needed.

Santander Complaints.

Santander Customer Services.

If you are a Santander customer you can click here to login to internet banking.
To download the Santander app to your phone click here.

You can e-mail your complaint to complaints@santander.co.uk or in writing to:

Santander Complaints.
Santander UK PLC,
PO Box 1125,
Bradford,
BD1 9PG.


Santander Complaints

5 / 5 stars     

Comments are closed.