Three Complaints .
Three Mobile is a mobile network company that was launched in 2003. It is considered to be the first company to launch 3G network in the UK. Apart from the UK, the company also operates in Italia, Denmark, Hong Kong, Sverige, Indonesia and Ireland. Since its introduction, the staffs working in the company has worked effortlessly to put the Internet at the heart of its users.
Three Customer Services are based on improving Internet speeds and signal strengths of their network as a benefit to the customers. Among its earlier achievements, the company managed to carry out one of the fastest network rollouts in the history of the UK. On September 2008, Three went live with HSDPA technology and currently maintains the widest 3G coverage.
Three focuses on building more network masts as a means to improve their network coverage. The company is focused on ensuring more of their customers located far away from their locality enjoy calling, using the Internet and texting without complications. The company enjoys close to 98% coverage in the UK population. A good number of these customers enjoy fast Internet speeds on the Advanced 3G network with their Advanced 3G Ready devices.
Plans are also underway to launch a 4G network which is set to be stronger and faster than the existing 3G. Three customers with 4G Ready devices will be allowed to benefit from the network at no extra cost.
Before subscribing to the Three 3G network, customers are allowed to check the Internet speeds they can expect on their devices on the official website. Additionally, they can also check their indoor and outdoor network coverage using the coverage checker tool that can be accessed through the official website. Three customer services also entail the supply handsets and Tablets with their relevant tariff plans. Customer care assistants discuss in detail with their customers about their existing Internet plans. Additionally, they help customers in choosing the best plan that will solve their business requirements.
Three has a formalised business process that allows customers to raise Three complaints. The business process involves logging Three complaints. Tracking and analyzing them with the hope to possibly resolve them within the shortest time possible. Apart from the online feedback form, they have an active social media platform with committed staff that will solve all your Three Complaints within the shortest time possible. Alternatively, you can also call the Three customer helpline and speak to a real customer care assistant who will solve your complaints and allow you to keep enjoying Three Customer Services.
Three Customer Services.
Hutchison 3G UK Ltd.
PO Box 333,