Travelodge Complaints

Travelodge Customer Services 0843 455 0114.

Travelodge ComplaintsFounded in 1985, Travelodge is a budget hotel group with over 500 hotels, and employing more than 6,000 staff. The head office is based in Thame, Oxfordshire, where the Travelodge customer services team can be contacted, and where any Travelodge complaints can be made. Over 16.5 million people a year stay at a Travelodge hotel, and aiming to improve the experience even more, a major investment was announced in 2013, a main part of which is the refurbishment of the room designs, including a new luxury king-size bed. The hotels are predominantly located in easy to access urban areas and holiday locations, and vary from purpose built hotels through to Grade II listed buildings.

Whether booking a holiday, a business trip,  a week-end away, or taking advantage of one of Travelodge’s room sales, bookings can be made with the Travelodge customer services team through their Central Reservations department, or directly online via their website. As well as making the initial booking, reservation amendments, cancellations and general enquiries can also be made, as can group bookings. Travelodge have seen a rise in use by business customers, and to cater to this a business account can be set up, and corporate rates and packages offered through their customer services team.

The Travelodge website provides a list of their hotels with their own contact details should you need to get in touch prior to arrival, plus essential information regarding the hotel, including location details. Once your stay is complete the Travelodge website welcomes feedback, good or bad, about the stay, supplying an electronic form that can be submitted, which can be used also to contact them regarding any left luggage. This form is also useful as a contact point for Travelodge complaints if anything has arisen before, during or after the stay.

Travelodge customer services can also be contacted electronically via submitting a form online, as well by phone, or by writing to their Thame offices, which is also a useful address if lodging any Travelodge complaints in writing. The website hosts a customer support centre which answers frequently asked questions, or if social media is your preference, Travelodge have a Facebook and Twitter presence.

Travelodge Contact Number 0843 455 0114.

Customer Services.
Travelodge Hotels Ltd.
Sleepy Hollow,
Aylesbury Road,
Thame,
Oxon,
OX9 3AT.

To manage your booking with Travelodge click here.
To register for a Travelodge account click here.

Travelodge Customer Services 0843 455 0114.


Travelodge Complaints

Save

Save

Save

Save

5 / 5 stars     

Comments are closed.